A leaking faucet, a broken pipe, or sudden rains can leave your home flooded. Water damage can be disastrous to say the least. Besides the obvious damage to your household items and belongings, there are other risks too, including electrical problems. Homeowners need to understand that water damage restoration is not a DIY job. It’s more than just getting rid of the excess water. Hiring professional assistance has many benefits, and you can prevent other associated risks and problems, such as mold. In this post, we are discussing more on how to hire water damage specialists Sydney.
Start with response time
When you have a flooded basement or wet walls, the last thing you would want to do is wait. Find a company that handles water damage on priority, and you will be surprised to find that many services actually assure help within 30 minutes. The response time of the company must be considered, and if a company doesn’t respond or send their team within an hour, look for other options immediately.
Check the basics
It is always wise to ask a few relevant questions before selecting a company.
- Is the company insured?
- Do they have the necessary licenses and permissions?
- How many clients and water damage cases they have handled so far?
- What are their working hours?
- Will they offer client references on request?
- Do they have an in-house team of experts?
- When and how do they decide on an estimate?
- What’s their approach or help towards your insurance claim?
When it comes to water damage restoration Sydney, you must be absolutely sure of the company you hire. Find a service that’s accessible at all hours of the day, and they should have trained, insured and bonded water-damage restoration experts working on their payroll. Don’t shy away from asking for references either. If a company has been in business for more than a few years, they will never shy away from sharing client details.
Discussing pricing and more
Beware of companies that charge a fixed price for water damage restoration or like to offer an estimate on the call. No two situations are the same, and only when their restoration companies have visited the site you can expect to get a quote. The price should be inclusive of all services, equipment and other expenses, and there should be no room for hidden charges.
Ask for warranties
Does the water damage restoration company offer a warranty on the job? That’s critical for two reasons. Firstly, you don’t want to pay twice for the same restoration work, and secondly, it says a lot about the expertise of the concerned company. You need to check if the company is available to take up the work again, in case there is an issue.
Your home is your biggest asset, and it makes sense to hire a company that has experience with water damage restoration and can offer comprehensive services, based on the actual situation. Ask around or check online to shortlist options and do check all the services before hiring.