The popularity of chatbots, short for chat robots, has increased massively in the last few years. More entrepreneurs and businesses are investing in chatbots, primarily because it helps them cut costs and offer a more personal experience for consumers. Scripted bots were the first kind of chatbots, which only could offer standard responses, based on predefined information. The new-age chatbots use AI and machine learning, and are capable of so much more – Take Siri and Alexa for instance. If you are investing in a chatbot online for your business, we recommend that you follow the tips listed below.
Check online now to find more on chatbot builders and select one that’s effective, reliable and offers the best possible uptime. Your chatbot is an investment, and you have to spend on the design and experience that matter for the end user.