By Jocelyn Ian
In this modern era, where every person is always in a hurry, introducing a machine that makes the process faster was required. It was solved by introducing kiosks for various purposes.
Importance of kiosk
In this modern world of man to man query, development in technology is required. Machine learning has taken a huge step in the industrial world. All the work is done by machines, right from manufacturing to packaging. Similarly, a self-service kiosk was introduced to make it convenient for customers to solve their queries without any human interaction.
Utility of kiosk
The customer is considered the king of a market. Whatever he says is right, even if he is wrong. It is difficult to make the customer understand their fault. That was the reason to introduce self-service kiosk to the world. Not just this, there are a lot of places where the kiosk is used, some of which are as follows:
- Airport: In every airport, a kiosk machine is placed right in the entrance where passengers can fill in their PNR number and take a print out of their boarding passes and check-in baggage tags. This makes the process faster and convenient as they have to join the baggage drop line only, which is usually shorter.
- Shopping malls: In every mall, a kiosk is placed so that a consumer can place an order for food and pay for it there only. He can later show the receipt and pick up the order from the food outlet, making the process faster.
This user-friendly machine is a very important part of the modern world. It makes shopping and travelling of a person faster and comfortable.
